URBAN ARMOR GEAR LIMITED WARRANTY – UNITED STATES OF AMERICA (“LIMITED WARRANTY”)
URBAN ARMOR GEAR, LLC. ("UAG") garantiza sus productos de marca UAG (en conjunto, los "Productos UAG") contra defectos de materiales o mano de obra bajo uso normal durante el Período de Garantía aplicable que se detalla a continuación para cada categoría de productos, sujeto a los términos y condiciones establecidos en esta Garantía Limitada.
UAG PRODUCT TYPE & WARRANTY PERIOD
Fundas estándar para celulares y tablets - Vida útil de los productos
Fundas para celulares y tablets con funcionalidad integrada como teclado, hub USB, lector de tarjetas, batería u otros componentes eléctricos - Un (1) año a partir de la fecha original de compra del producto, excepto para productos adquiridos en California después del 1 de julio de 2023, un (1) año a partir de la fecha de compra o la fecha de entrega del producto al consumidor, la que sea posterior
Indumentaria, ropa, mochilas, bolsos, correas de reloj, maletines para laptop, fundas para auriculares y todos los demás productos - Un (1) año a partir de la fecha original de compra del producto; excepto para los productos adquiridos en California después del 1 de julio de 2023, un (1) año a partir de la fecha de compra o la fecha de entrega del producto al consumidor, la que sea posterior
EXCLUSIONS AND LIMITATIONS
1. Intransferible: Esta Garantía Limitada es intransferible y cubre únicamente al comprador final original del producto UAG.
2. Excepciones: La Garantía Limitada no aplica a:
• defects caused by normal wear and tear or otherwise due to the normal aging of the UAG Product;
• cosmetic damage, including but not limited to scratches, dents, and broken plastic, unless failure has occurred due to a defect in materials or workmanship;
• protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;
• defects caused by accident, abuse, misuse, fire, or other external cause;
• defects caused by use of the UAG Product other than for its intended purpose;
• damage or defects caused by alteration or modification of the UAG Product in any way or any service performed by anyone who is not a representative of either UAG or one of its authorized resellers; or
• any UAG Product that is not purchased from UAG or one of its authorized resellers.
Advertencia sobre revendedores no autorizados:
Dado que UAG no puede controlar la calidad de los productos vendidos por revendedores no autorizados, esta Garantía Limitada aplica únicamente a los Productos UAG que fueron adquiridos en UAG o en un revendedor autorizado ubicado en los Estados Unidos de América, salvo que la ley lo prohíba. Además, UAG no es responsable (y esta Garantía Limitada no aplica) por ningún bien fabricado por terceros, incluyendo productos falsificados o imitaciones de Productos UAG, smartphones, tablets u otros dispositivos electrónicos portátiles. Muchos revendedores que venden a través de Amazon.com, Walmart.com, Newegg.com, eBay.com u otros sitios en línea no son revendedores autorizados de Productos UAG. Al adquirir Productos UAG en estos sitios, es importante prestar atención a la información de "vendido por" que figura en el listado del Producto UAG. Si tiene dudas sobre si un vendedor es un revendedor autorizado por UAG, por favor contáctenos en support@urbanarmorgear.com antes de realizar una compra.
Revendedores Autorizados Principales*:
• Verizon.com
• AT&T.com
• T-Mobile.com
• Bestbuy.com
• Target.com
• EBay.com: El único revendedor autorizado de UAG en eBay.com en los Estados Unidos es la tienda oficial de Urban Armor Gear en eBay (http://www.ebaystores.com/URBAN-ARMOR-GEAR). Los productos UAG comprados a cualquier otro vendedor en eBay no estarán cubiertos por esta Garantía Limitada.
• Amazon.com: Los productos UAG vendidos por revendedores autorizados por UAG en Amazon.com se describen como "Sold by URBAN ARMOR GEAR® and Fulfilled by Amazon", "Ships from and sold by Amazon.com" o "Sold by Hybrid Brands and Fulfilled by Amazon". Los productos UAG adquiridos a través de cualquier otro vendedor en Amazon.com no estarán cubiertos por esta Garantía Limitada.
• Walmart.com: Los productos UAG vendidos por revendedores autorizados por UAG en Walmart.com se describen como "Vendidos y enviados por Urban Armor Gear Official". Los productos UAG adquiridos de cualquier otro vendedor en Walmart.com no estarán cubiertos por esta Garantía Limitada.
* Esta no es una lista completa de todos los revendedores autorizados de UAG, sino únicamente los principales revendedores autorizados y aquellos que están autorizados para vender en línea, incluso a través de sitios web de marketplaces en línea. Nuevamente, si no está seguro de si un vendedor es un revendedor autorizado de UAG, por favor contáctenos en support@urbanarmorgear.com antes de realizar una compra.
Non-U.S. Sales: For sales outside of the United States, please contact our customer service team to determine whether the seller you are purchasing from is a UAG-authorized reseller.
IF YOU ARE COVERED BY AN APPLICABLE CONSUMER PROTECTION LAW OR REGULATION IN YOUR STATE AND/OR JURISDICTION OF PURCHASE OR RESIDENCE, THE BENEFITS TO YOU UNDER THIS LIMITED WARRANTY ARE IN ADDITION TO YOUR OTHER RIGHTS AND REMEDIES UNDER SUCH LAWS OR REGULATIONS. SUCH BENEFITS MAY INCLUDE ADDITIONAL WARRANTIES OR RIGHTS RELATING TO THE PERFORMANCE OF THE UAG PRODUCT AND REMEDIES APPLICABLE IN THE EVENT OF A DEFECT. THIS LIMITED WARRANTY WILL BE INTERPRETED UNDER THE LAWS OR REGULATIONS THAT APPLY TO YOU IN ANY STATE AND/OR JURISDICTION, AND ANY PROVISION OF THIS LIMITED WARRANTY THAT CONFLICTS WITH ANY SUCH RIGHTS OR BENEFITS IS NOT APPLICABLE TO PURCHASERS COVERED BY SUCH LAWS OR REGULATIONS, SO THE EXCLUSIONS AND LIMITATIONS SET FORTH IN THIS LIMITED WARRANTY MAY NOT APPLY, OR MAY NOT FULLY APPLY, TO YOU.
SOLE AND EXCLUSIVE REMEDY
If a warranty claim is approved by UAG, UAG will either: (1) replace the defective UAG Product with a direct replacement or (2) if the original product is no longer available or out of stock, replace the defective UAG Product with a replacement product of equal or greater value. This Limited Warranty is a purchaser’s sole and exclusive remedy for defective UAG Products and only applies to and is non-transferrable from the original end-user purchaser.
DESCARGOS DE GARANTÍA
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THOSE STATED HEREIN. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UAG SPECIFICALLY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, QUIET ENJOYMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF SUCH DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF SUCH IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE LIMITED WARRANTY PERIOD APPLICABLE TO THE UAG PRODUCT AS SET FORTH ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF APPLICABLE LAW SPECIFIES A MINIMUM LIMITED WARRANTY PERIOD THAT IS LONGER THAN THE PERIOD SET FORTH IN THIS LIMITED WARRANTY, THEN THE WARRANTY PERIOD FOR UAG PRODUCTS SUBJECT TO SUCH LAW WILL BE CONFORMED TO THE MINIMUM PERIOD SO REQUIRED. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
LIMITATION OF LIABILITY
IN NO EVENT SHALL UAG BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF THE USE OF A UAG PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF A UAG PRODUCT OR ANY THIRD-PARTY PRODUCTS THAT ARE USED IN OR WITH A UAG PRODUCT, OR LOSS OF USE OF A UAG PRODUCT OR ANY THIRD-PARTY PRODUCTS THAT ARE USED IN OR WITH A UAG PRODUCT, EVEN IF UAG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UAG HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED INSIDE OR OUTSIDE UAG PRODUCTS, INCLUDING, WITHOUT LIMITATION, LAPTOPS, SMARTPHONES, CELLULAR PHONES, MP3 PLAYERS, DVD PLAYERS OR OTHER HANDHELD DEVICES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE AGGREGATE LIABILITY OF UAG AND ANY OF ITS AUTHORIZED RESELLERS, DISTRIBUTORS AND SUPPLIERS WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO LIABILITY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE LIMITATIONS OF LIABILITY SET FORTH ABOVE WILL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
PROCESO DE RECLAMO DE GARANTÍA
Para enviar una solicitud de garantía, visitá https://urbanarmorgear.zendesk.com/hc/en-us/requests/new o contactá a UAG por correo postal en:
Attn: Customer Team, 1601 Alton Pkwy., Suite C, Irvine, CA 92606
All warranty claims must be accompanied by proof of purchase from UAG or the UAG authorized reseller, two (2) pictures of the UAG Product that is subject to the warranty request, and an identification of the model of UAG Product at issue. Please note that you are responsible for costs incurred in mailing UAG any requested materials and information.
Once we receive your UAG Product, we will evaluate your claim within 10 business days to determine if the returned product meets the criteria of our Limited Warranty. If we determine the product is not eligible for warranty action, we will return the product to you at our expense. However, if the product meets the criteria of our warranty replacement policy, we will remedy the defect according to the terms set forth in this policy.
Last Updated: October 26, 2022